TrueFlame Double Side Burner
Backed by the strongest warranty in the industry. Enjoy total peace of mind with a Lifetime Warranty and 100% non-prorated replacement parts.
The TrueFlame Side Burners combine the benefits of an indoor range with the joy of cooking outdoors. The perfect addition to your outdoor kitchen, this appliance offers convenience and performance to your outdoor oasis. With the matching design and exterior LED lights of the TrueFlame grill line, this burner brings high BTU output to boil, cook, or sauté while you grill.
CORE FEATURES
- Exterior LED Lighting Behind Each Knob (On/Off Burner State Indicator)
- Full Length Exterior LED Bar Above Knobs
- Stainless Steel Construction (#304 grade)
- Removable Stainless Steel Lid (weather protection)
- Brass Plated Ring Burners for reliable performance
- ETL Certified for safety compliance
OPTIONAL ACCESSORIES
- Deluxe Vinyl Cover for weather protection
Fast & Free Shipping Nationwide
What ships from where?
• Island frames, stone panels & countertops
Leave our Texas facility on a pallet and travel by freight.
• Appliances & accessories
Ship separately from regional warehouses in individual boxes (UPS, FedEx or LTL). Each box has its own tracking number and may arrive on a different day.
How freight delivery works
• When your island ships, the carrier calls to set a convenient 4-hour curb-side delivery window.
• An adult must be present to inspect and sign for the pallet. Note any damage on the receipt before signing.
Order & tracking emails
• You’ll get an order-confirmation email right after checkout.
• A separate email with tracking details goes out as soon as each shipment leaves our warehouse.
Quick checklist on arrival
• Inspect all items while the driver waits.
• Report any concealed damage within 48 hours so we can make it right.
Simple, transparent shipping, so you can fire up your new outdoor kitchen in no time.
Your investment in TrueFlame products is backed by the Gold Standard Lifetime Warranty, with all replacement parts 100% non-prorated. This warranty is valid for the original purchaser at the original site of delivery.
Coverage
- Doors, Drawers, Grill Liners, & Carts: Lifetime warranty on construction, workmanship, and materials for all stainless steel parts.
- Cold Storage & Sinks: Lifetime warranty on ice chests, drains, and faucets.
- Covers: Lifetime warranty on covers, including grills, carts, side/power burners, and gas griddles.
- Warming Drawers: 3-Year warranty on electrical components.
Key Exclusions
This warranty is void upon transfer of ownership and covers replacement parts only; the manufacturer is not responsible for labor or labor-related costs. It does not cover discoloration, surface rust, corrosion, or oxidation resulting from harsh environments, chemicals, or overheating. Damage resulting from improper installations, abuse, extreme environments, grease fires, or misuse is also excluded. Proof of regular and proper maintenance is required for coverage.
Registration & How to File a Claim
To validate your warranty, you must submit a registration form online within 30 days of the purchase date. All out-of-box claims must be made within 30 days of purchase and prior to installation.
To file a claim, you must provide:
- Proof of purchase.
- Photo documentation.
You can access registration forms at www.amddirect.com/register or contact support at 800.966.8126.