TrueFlame-DV-20-A - 20x27 Vertical Access Door
SKU: TF-DV-20-A
$349
TrueFlame Gold Standard Warranty
Backed by the strongest warranty in the industry. Enjoy total peace of mind with a Lifetime Warranty and 100% non-prorated replacement parts.
Questions or custom request? Speak with an Outdoor Kitchen Specialist now:
The TrueFlame 20" x 27" Vertical Access Door (TF-DV-20-A) provides easy access to utilities and storage areas within your outdoor kitchen. Crafted from durable stainless steel with a sleek flush mount design, it offers long-lasting weather resistance, secure magnetic closure, and professional-grade performance backed by a Lifetime Warranty.
Fast & Free Shipping Nationwide
What ships from where?
• Island frames, stone panels & countertops
Leave our Texas facility on a pallet and travel by freight.
• Appliances & accessories
Ship separately from regional warehouses in individual boxes (UPS, FedEx or LTL). Each box has its own tracking number and may arrive on a different day.
How freight delivery works
• When your island ships, the carrier calls to set a convenient 4-hour curb-side delivery window.
• An adult must be present to inspect and sign for the pallet. Note any damage on the receipt before signing.
Order & tracking emails
• You’ll get an order-confirmation email right after checkout.
• A separate email with tracking details goes out as soon as each shipment leaves our warehouse.
Quick checklist on arrival
• Inspect all items while the driver waits.
• Report any concealed damage within 48 hours so we can make it right.
Simple, transparent shipping, so you can fire up your new outdoor kitchen in no time.
Your investment in TrueFlame products is backed by the Gold Standard Lifetime Warranty, with all replacement parts 100% non-prorated. This warranty is valid for the original purchaser at the original site of delivery.
Coverage
- Doors, Drawers, Grill Liners, & Carts: Lifetime warranty on construction, workmanship, and materials for all stainless steel parts.
- Cold Storage & Sinks: Lifetime warranty on ice chests, drains, and faucets.
- Covers: Lifetime warranty on covers, including grills, carts, side/power burners, and gas griddles.
- Warming Drawers: 3-Year warranty on electrical components.
Key Exclusions
This warranty is void upon transfer of ownership and covers replacement parts only; the manufacturer is not responsible for labor or labor-related costs. It does not cover discoloration, surface rust, corrosion, or oxidation resulting from harsh environments, chemicals, or overheating. Damage resulting from improper installations, abuse, extreme environments, grease fires, or misuse is also excluded. Proof of regular and proper maintenance is required for coverage.
Registration & How to File a Claim
To validate your warranty, you must submit a registration form online within 30 days of the purchase date. All out-of-box claims must be made within 30 days of purchase and prior to installation.
To file a claim, you must provide:
- Proof of purchase.
- Photo documentation.
You can access registration forms at www.amddirect.com/register or contact support at 800.966.8126.
Ultimate Outdoor Kitchen Guide
